“Corporate diplomacy creates real business value. It is not just feel-good atmospherics or canny P.R.“
Deloitte & Touche Professor of Management in Honor of Russell E. Palmer, former Managing Partner
Research Interests: Stakeholder engagement, political risk identification and management, rise and fall of neoliberalism, political and economic reform and transitions, project management
First published on the Stakeholder Theory in 1997 with “Toward a Theory of Stakeholder Identification and Salience: Defining the Principle of Who and What Really Counts” in the Academy of Management Review.
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(2014) Corporate Diplomacy: Building Reputations and Relationships with External Stakeholders , Greenleaf Publishing Limited, United Kingdom.
(2013) With Sinziana Dorobantu andLite J. Nartey.. Spinning gold: The financial returns to stakeholder engagement. Strategic Management Journal, September 20, 2013.
Cited in Drivers of long-term business value: Stakeholders, stats, and strategies. Deloitte Research, a part of Deloitte Services LP, p. 12.